Freight & logistics

A load should move from quote to paid without three people chasing it.

Brokers, 3PLs and asset-based carriers. We map how a load actually moves through your operation, from the quote request to the paid invoice, then automate the check calls, the paperwork and the chasing that trail behind every one.

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Sound familiar?

The freight moves. Your ops floor is the thing holding it together.

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Sixty check calls a day, and the answer is in the ELD the whole time.

Operations manager
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We earn detention and then forget to bill it, because raising it depends on somebody remembering.

Owner, brokerage
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A new dispatcher takes six months, because the lane rules and customer quirks live in two people’s heads.

3PL director

Every load carries a small pile of coordination: covering it, tracking it, papering it, billing it. That pile is where your margin goes.

Where the hours are

Where the coordination costs you, in freight specifically.

These are the eight we look at first in a freight operation. Which of them are worth building in yours is what the automation map answers, with the hours and the cost attached to each.

Quote to cover

The request comes in by email or portal, is read, rated against your lanes and history, and goes out as a quote. Accepted, it becomes a load with the carrier search already running.

Carrier packet and compliance

Insurance, authority and safety checked on onboarding and re-checked on a clock, with the packet chased to completion and nothing dispatched on a lapsed cert.

Check calls and tracking

Position and ETA pulled from the ELD or the carrier app and pushed to the customer, so a dispatcher only picks up the phone when a load is actually in trouble.

Detention and accessorials

Arrival and departure stamped from tracking. Detention earned is detention billed, the same day, without anyone reconstructing it from texts.

Rate confirmations and BOLs

Generated from the load record, sent for signature, tracked and chased until they come back. Nobody keeps a list of who has not signed.

POD to invoice

The POD arrives, is matched to the load, checked, and the invoice goes out that day. Factoring and carrier pay follow from the same event.

Exceptions

A late pickup, a rejected load, a missing POD raises itself to the right person with the context attached, instead of surfacing when the customer calls.

Claims and disputes

Opened from the record with the documents already gathered, tracked on a clock, and escalated by rule rather than by memory.

Explore freight workflow examples →

The difference on the floor

Same team. Same day. A different operation.

Moment in the work
Today
On the system
A quote request comes in
Somebody reads it, looks up the lane, types a reply
Rated against your history and out the door, with the load pre-built
A load needs covering
Calls and load-board refreshes until a truck says yes
Matched carriers surfaced with compliance already checked
The customer wants a status
A check call, then a call back
They were told when the truck moved
A truck sits at the dock
Detention noticed, sometimes, at billing
Stamped from tracking and billed the day it happens
The POD arrives
Matched and invoiced when somebody gets to the pile
Matched, checked and invoiced that day
Your best dispatcher takes a week off
Their loads wait, or you cover them yourself
The process runs. It was never in their head to begin with
Your systems

We build on what you already run.

Your TMS stays where it is, your team keeps the load board and the tools they know. The automation sits between the systems and does the part people were doing by hand, and it reaches into the carrier and customer portals that have no API at all.

TMS Load boards ELD and telematics Carrier onboarding Customer portals Accounting and factoring E-signature Email and SMS Rating tools Spreadsheets
FAQ

What freight operators ask.

Our TMS is old and half of it was never switched on. Where does that leave us?
Usually in a good place. Most of what we build sits around the TMS rather than inside it, and often the first win is configuring the half you already pay for. Where it genuinely has no interface, we automate it the way a person uses it, through the screen.
Freight is seasonal and volume swings. Does that matter?
It works in your favor. The manual layer is what breaks first in a surge, because it is capped by how many hours your people have. A system does not care whether this week is 90 loads or 260.
Will this replace my dispatchers?
No client has reduced headcount because of our work. A dispatcher who stops making sixty check calls a day covers more loads, not fewer. Most operators use the hours to move more volume without hiring.
What about carrier and customer portals with no API?
We automate them through the browser, on a schedule, the same way your team does today. It is one of the more common things we build in this industry.

Find out what the coordination around your loads is costing.

Twenty minutes, and you get an honest read on whether there is anything worth building.

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30-day satisfaction guarantee